Master On-boarding And Retain Great Staff

You’ve heard it said you don’t get a second chance at a first impression. That expression rings true in many situations, on-boarding included. It’s a crucial stage in convincing new hires they’ve made the right choice. That’s because nearly 90 per cent of new hires decide to stay or go within the first six months. In Australia, almost 25 per cent of all new employees left their job within the first 12 months.

Not only do you want to enjoy the energy and enthusiasm of new hires, but you also benefit through better financial performance. Newly filled vacancies provide continuity for the filled role, but beyond that, companies who do well at on-boarding reaped two and a half times more revenue growth than companies who did poorly in this area.

No doubt you want to get on-boarding right, and we’ve got four tips on how to do just that:

Use technology to your advantage

Current technology has ushered the age of agility and speed when it comes to registration and signing up people. Don’t let your on-boarding process fall behind. Reduce the time it takes to sort out HR-related paperwork by moving as many forms as you can online.

Communications technology is another fantastic avenue to use particularly if you have a geographically spread workforce. Webinar-type inductions or video calls between key stakeholders means your new hires can put a face to a name. Plus, it’s so much better than a long, impersonal email trail.

Assist beyond day-one

The goal of a good on-boarding experience is to retain your employees. Logically, you mustn’t quit ‘on-boarding’ new hires past their first day or first week. Remember, a quarter of Australian new hires leave jobs within the first 12 months. Be available to assist, answer questions and give guidance, provided it relates to information your new hire wouldn’t be expected to know. 

Be flexible and insightful

Gone are the days when time-consuming processes bound organisations. It makes sense that the very best companies have dropped annual performance reviews and engagement surveys for more regular check-ins. If you haven’t already, it’s worth considering this approach as the new wave of workers do appreciate reviews conducted frequently.

Look after wellbeing

There’s no denying the benefits looking after employee wellbeing brings. It increases engagement and productivity and ultimately, keeps your employees from leaving. Why not start by finding out where your team or company’s overall wellbeing is? Discovering your work score will help you target which areas of wellbeing need your attention. And let’s face it if you care for your people they’ll look after both you and your business.

Give new hires a first impression to remember — for all the right reasons! By using technology well, being available, having flexible review processes and looking after their wellbeing, your new employees won’t just feel like they’ve landed a job — they’ll feel part of a family.