Building A Resilient Workforce

Innovative, creative, dedicated, positive – these are just some of the qualities forward-thinking employers are focused on developing within their staff. But if there’s one trait which embodies them all, it’s resilience.

Resilient workers are those who rise to meet challenging situations. They possess positive attitudes, embrace change, know and use their strengths, take risks and view their mistakes as opportunities to learn.  

The benefits of cultivating a resilient workforce cannot be understated. In addition to enhancing productivity through reduced levels of absenteeism, presenteeism and staff turnover, a 5% increase in employee engagement translates into a 3% boost in revenue growth.

So, how do you foster resilience in your workforce?

Lead: Leaders play an essential role in cultivating desirable traits in their employees and leaders who model resilient behaviour can help inspire growth in others. By offering the right amount of direction, praise and support, they can nurture talent and ambition in their staff. Encouraging employees to utilise their strengths and take ownership of their work can empower staff members to become more autonomous, innovative and proud of the way in which they contribute to the success of the organisation as a whole.

Cultivate: Training, coaching and mentoring programmes which support personal and professional development are important in building resilience. When employees recognise the connection between their current position and their long-term career goals, their ability to perform at work is often enhanced. Including staff in decision-making and change scenarios can boost the attitude and confidence levels of those involved. By observing stress trends among staff and offering adequate support when required, managers can prevent regressive behaviours which threaten to impede progress from taking hold.

Strategise: A resilient business is defined by the strength of its people. Tapping into the capabilities and energy of an organisation, whilst developing a talent pool across all departments, will solidify the strength of the workforce itself. Enhanced resilience leads to higher levels of employee engagement, retention and performance. By reviewing the existing workforce and identifying the company’s strengths and weaknesses, a strategy can be created to target areas where vitality is lacking.

At a time when businesses must adapt to adverse events and change more rapidly than ever before, establishing a resilient team is vital to ensuring continued success. Building resilience does not have to be complicated or expensive, it simply must be nurtured and prioritised by all involved.